Phonix Hotel
8.0Rating
ExcellentRated by Guests
362Reviews
What to expect
Pros
- 🏊Great pool and sauna facilities
- 🍽️Delicious breakfast and dinner options
- 🌄Beautiful views of Bergneustadt and the surrounding mountains
- 🧖♂️Relaxing wellness area with spa facilities
- 🚴Convenient bike storage and charging facilities
- 👫Friendly and helpful staff providing excellent service
- 🛏️Spacious and clean rooms with comfortable beds
- 👍Good price-performance ratio and value for money
- 🥗Varied and tasty meal options including buffet dinners
- 👩❤️👨Pleasant atmosphere and suitable for couples or families
Cons
- 🔕Lack of night staff leading to security concerns
- 🏊♂️Small or unclean swimming pool facilities
- 🛌Uncomfortable or noisy sleeping arrangements
- 🌡️Lack of air conditioning in rooms during hot weather
- 🧼Issues with cleanliness or maintenance in certain areas
- 💤Inconvenient room layout or noisy surroundings affecting sleep quality
- 🕰️Limited service hours for amenities like bars or restaurants
- 🚪Room placement issues such as overlooking noisy areas like kitchens
- 💰Overpriced or underwhelming offerings like breakfast quality
- 🦠Hygiene concerns like lack of proper toiletries or cleanliness standards
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Hiking, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Polish, Turkish, Russian
Set in a prime location of Bergneustadt, Phönix Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities for disabled guests, meeting facilities, restaurant, newspapers, laundry service are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Phönix Hotel caters to your needs.
Where you'll be sleeping
20 m²
Standard Double Room
1 king bed
18 m²
Single Room
1 single bed
20 m²
Double Room with Garden View
1 king bed
24 m²
Family Room
1 king bed and 2 sofa beds
24 m²
Family Room
1 sofa bed and 1 king bed
20 m²
Comfort Double Room with Park View
1 double bed or 1 super king bed
24 m²
Family triple room
1 king bed or 1 single bed and 1 queen bed
24 m²
Comfort Triple Room
18 m²
Comfort Double Room
1 double bed
24 m²
Comfort Triple Room
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