Andaz by Hyatt – Palm Jumeirah
9.3Rating
ExceptionalRated by Guests
1,313Reviews
What to expect
Pros
- 🏖️Beautiful beach with clear water and soft sand
- 🍽️Delicious and varied food options at the buffet and a la carte restaurants
- 🏊♂️Multiple pools including an adults-only pool on the 14th floor and rooftop pool for a tranquil experience
- 🛏️Spacious and comfortable rooms with modern amenities like balconies and comfortable beds
- 🛍️Convenient location close to Nakheel Mall for shopping and dining options
- 🌴Well-kept and peaceful hotel environment for a relaxing stay
- 👨🍳Attentive and friendly staff providing exceptional service in all areas
- 🍹Great variety of drinks available, including complimentary soft drinks and water
- 💆♂️Excellent spa services with professional and skilled staff
- 🎉Good entertainment options such as live music, DJ nights, and stand-up evenings
Cons
- 🧹Room cleanliness could be improved, especially with regards to windows and minibar restocking
- 🕰️Some delays in service delivery, particularly with drinks orders and slow response times
- 💸High prices for alcoholic beverages and lack of transparency in pricing
- 🚿Inconclusive answers and minor restrictions in amenities and facilities
- 🍸Mixed experiences with cocktail quality and service at the pool bar
- 🛎️Some staff members lack warmth and personal touch, leading to a less personalized experience
- 🍴Monotonous dinner options at the buffet and a need for more variety in food choices
- 🌆Limited nearby restaurant options and expensive wine prices affecting dining experiences
- 🚖Issues with taxi services and organization, leading to confusion and delays in transportation arrangements
- 🪑Some inconveniences like missing menus, chairs not repositioned, and lack of clear information in the rooms
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Hindi, Chinese [Mandarin], French, Italian, Arabic, Korean, Russian
Where you'll be sleeping
38 m²
King Room
1 king bed
Suite King size bed
38 m²
Twin Room
2 single beds
38 m²
Twin Room with Sea View
2 single beds
253 m²
Two-Bedroom Royal Suite
1 king bed
70 m²
One-Bedroom Suite
1 king bed
86 m²
Andaz Suite
1 king bed
44 m²
Deluxe King Room
1 single bed and 1 king bed
Suite Two Bedrooms
38 m²
King Room with Sea View
1 king bed
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