Artezen Hotel
9.3Rating
ExceptionalRated by Guests
883Reviews
What to expect
Pros
- 🌟Exceptional customer service from friendly and welcoming staff
- 🏨Convenient location near subway stations and major attractions
- 🍹Lovely rooftop bar with great views and atmosphere
- ☕Connected to a fantastic coffee shop with delicious pastries and drinks
- 🍕Great dining options nearby, including delicious pizza
- 🛏️Comfortable and clean rooms with cozy beds
- 🚇Easy access to public transportation for exploring the city
- 🍭Fun treats like Halloween candy in the lobby for guests
- 🌆Stellar views from the rooftop bar and lounge
- 👩👩👧👦Hotel staff make you feel like part of the family with personalized service
Cons
- 💸Unexpected facilities fee at checkout may impact overall satisfaction
- 🔊Some rooms may not be as soundproof as expected, leading to noise disturbances
- 🧳Limited storage space in rooms, especially for longer stays or families
- 🧹Room layout in some cases may feel cramped and hinder movement
- 🍽️Lack of cutlery and plates in rooms, despite a nearby rooftop bar serving food
- 🚪Issues with noise from neighboring rooms, elevators, and doors affecting sleep quality
- ⚖️Varied customer service experiences, with inconsistencies in staff friendliness and helpfulness
- 📦Challenges with forgotten items and requests not being fulfilled promptly
- 🥤Limited amenities in rooms, such as only providing plastic cutlery upon request
- 🚗Parking inconvenience due to lack of on-site parking, requiring use of a nearby garage
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
19 m²
Premier King
1 king bed
19 m²
Deluxe King
1 king bed
18 m²
Deluxe Queen
1 queen bed
13 m²
Petite Queen
1 queen bed
23 m²
Deluxe King Room with Terrace
1 king bed
19 m²
Deluxe Two Queen Beds
1 king bed
21 m²
Deluxe Queen Room with Terrace
1 queen bed
Room #288325628
Room #288325614
Room #288325627
What other guests say about this hotel
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