CG Kensington
7.8Rating
Very GoodRated by Guests
893Reviews
What to expect
Pros
- 🛏️Comfortable beds and quality linen
- 🧼Immaculately clean rooms and hotel
- ☕Nespresso coffee machine in rooms
- 🍪Complimentary biscuits provided
- 👍Friendly and helpful reception staff
- 🚇Convenient location near tube stations
- 🛍️Close proximity to shops and cafes
- 💰Good value for money and reasonable prices
- 🌺Modern and stylish interiors
- 🚿Spacious showers with good water pressure
Cons
- ❌Unprofessional and rude staff behavior
- 💸Hidden costs and unexpected fees
- 🔒Limited reception hours and access after 9pm
- 🧹Inconsistent room cleanliness and attention to detail
- 🔇Thin walls leading to noise disturbance
- 🛎️Poor customer service and lack of empathy
- ⏰Strict policies on check-in/out times with penalties
- 🚪Issues with room access and lockouts
- 🛏️Uncomfortable sleeping conditions and disturbances
- 💸Refusal to offer refunds or cancellations
What this place has to offer
Services and conveniencesDaily housekeeping, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian, Lithuanian, Romanian
Where you'll be sleeping
Standard Double Room
1 double bed
Small Double Room
1 double bed
11 m²
Double Room
1 double bed
Room Assigned on Arrival
What other guests say about this hotel
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