Cristal Erbil Hotel
8.4Rating
ExcellentRated by Guests
170Reviews
What to expect
Pros
- 🌟Exceptional staff service and professionalism
- 🧼Clean and spacious rooms with all necessary amenities
- 🍽️Delicious and varied food options available
- 👨👩👧👦Great for families with big and beautiful rooms
- 🏊♂️Indoor swimming pool for guests' enjoyment
- 🌄Scenic city landscape view from the breakfast buffet
- 🏢Spacious lobby and work-friendly environment
- 🍉Apology gestures like a fruit plate for guest satisfaction
- 🎹Opportunity to play the piano in the lobby for entertainment
- 🤝Friendly and responsive staff providing helpful service
Cons
- 🍔Food quality could be improved, especially for room service
- 💡Insufficient lighting in certain areas of the room
- 🎶Noise disturbances from neighboring establishments or events
- 💰Issues with currency exchange rates and payment confusion
- 🛏️Noisy rooms affecting sleep quality for some guests
- 🔊Loud music from the garden area disturbing evening peace
- 🧺Old and worn-out towels needing replacement
- 👂Inconsistent enforcement of hotel policies causing guest frustration
- 🎶Disruption caused by live music events near the hotel
- 🔌Issues with room electronics and water pipes affecting comfort
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hammam, Hot tub, Massage, On-site entertainment, Sauna, Spa, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, French, Arabic, Turkish
Where you'll be sleeping
200 m²
Presidential Suite
1 king bed & 2 single beds & 2 sofa beds
100 m²
Superior King Suite
1 king bed & 1 sofa bed
94 m²
Executive Suite
1 king bed & 1 sofa bed
46 m²
Amber Twin
2 single beds
46 m²
Amber King
1 king bed
60 m²
Quartz Junior Suite
1 king bed & 1 sofa bed
46 m²
琥珀双床房
60 m²
Quartz Junior Suite
1 sofa bed
46 m²
Amber Room
1 king bed or 2 single beds
60 m²
Quartz Suite
1 king bed
What other guests say about this hotel
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