Hotel des Balances
9.2Rating
ExceptionalRated by Guests
2,243Reviews
What to expect
Pros
- 🌄Amazing river and mountain views from balconies
- 🍽️Delicious food at the hotel restaurant and buffet breakfast
- 🛏️Comfortable and well-appointed rooms
- 🤝Friendly and helpful staff throughout the hotel
- 🌿Vegan and vegetarian breakfast options available
- 🎶Enjoy live music performances from the balcony
- ❄️Convenient 24-hour ice maker and water availability
- 🔑Perfect location in the old city, close to attractions and transport
- 🏰Historic building with charming decor and ambiance
- 🍷Scenic and relaxing environment for a memorable stay
Cons
- 🛋️Air conditioning in some rooms needs improvement
- 🍴Limited breakfast buffet options and small portions
- 🛌Beds might need an upgrade for better comfort
- 🕰️Reception response time could be slow during busy periods
- 🎺Non-hotel guests get priority seating in the bar and restaurant
- 🍲Inconsistency in food quality and service at the hotel restaurant
- 🔇Some rooms may experience noise from loud air conditioning units
- 🚗Lack of shuttle service to and from the train station
- 🍸Bar and restaurant manager may not be very helpful or friendly
- 🍞Some guests found the pillows to be too flat or lacking in fullness
What this place has to offer
Things to do and ways to relaxHiking, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
The 4-star Hotel des Balances offers comfort and convenience whether you're on business or holiday in Luzern. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking, are at hand. Slippers, television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms can be found in selected guestrooms. Access to the hotel's golf course (within 3 km) will further enhance your satisfying stay. Hotel des Balances is an excellent choice from which to explore Luzern or to simply relax and rejuvenate.
Where you'll be sleeping
30 m²
Junior Suite
1 double bed
50 m²
Suite
1 double bed
17 m²
Town View Double Room - Non-Smoking
1 double bed
25 m²
Triple Room with River View
1 double bed and 1 single bed or 1 double bed and 1 sofa bed
25 m²
Double Room with River View
1 double bed
30 m²
Junior Suite with Sofa Bed
2 double beds
40 m²
Romantic Suite with River View and Balcony
1 king bed
18 m²
Double Room City View
1 queen bed
25 m²
Double Room for Single Use with City View
1 double bed
25 m²
Triple Room with City View
1 single bed and 1 double bed or 1 sofa bed and 1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.