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Matsumoto Hotel Kagetsu

Matsumoto, Japan

8.5Rating
ExcellentRated by Guests
876Reviews

What to expect

Pros

  • 🏰Great location near Matsumoto Castle
  • ☕️Complimentary Nespresso machine and coffee in the room
  • 🍜Buffet breakfast with a mix of Japanese and Western food options
  • 🚿Onsen available for guests' relaxation
  • 👩‍👩‍👧Friendly and helpful staff providing excellent service
  • 🍦Enjoyable flavored iced 'popsicles' available
  • 🏨Beautiful lobby and lounge area
  • 🍕Great dining options and nearby restaurants
  • 📱Free smartphone provided for guests' convenience
  • 🎎Lovely traditional Japanese rooms with charm

Cons

  • 🚿Oddly arranged bathroom with shower over a freestanding bath
  • 🍞Inadequate breakfast buffet with limited options
  • 🍹No evening drink options within the hotel
  • 🛏️Room had a stale smell and subpar housekeeping
  • 🔑Old and dated rooms in need of refurbishment
  • 🥵Inconsistent air conditioning system in the rooms
  • 🧴Poor toiletry amenities and lack of daily room cleaning
  • 💤Uncomfortable beds and pillows
  • 🍴Chaotic and disappointing breakfast experience
  • 🚗Limited parking facilities and lack of assistance with parking

What this place has to offer

Things to do and ways to relaxHot tub, Massage, Public bath, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Korean, Japanese

Set in a prime location of Nagano, Matsumoto Hotel Kagetsu puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk, luggage storage are readily available for you to enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, clothes rack, linens, mirror. The hotel's peaceful atmosphere extends to its recreational facilities which include spa, massage. Matsumoto Hotel Kagetsu combines warm hospitality with a lovely ambiance to make your stay in Nagano unforgettable.

Where you'll be sleeping

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50 m²

Suite Room Non-Smoking

2 single beds

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24 m²

Annex Twin Non-Smoking

2 single beds

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34 m²

Deluxe Twin Room Non-Smoking

2 single beds

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36 m²

Japanese Style - Annex

3 futons

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30 m²

Annex Japanese Style Room

3 futons

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20 m²

Economy Twin Room - Annex - Non-Smoking

2 single beds

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36 m²

Superior Twin Non- Smoking

1 single bed

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15 m²

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1 single bed

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24 m²

Standard Twin - Air Conditioning

2 single beds

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33 m²

Comfort Twin Non-Smoking

2 single beds

What other guests say about this hotel

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Matsumoto Hotel KagetsuMatsumoto, Japan

Where you'll be staying