Protea Hotel Kampala
7.5Rating
Very GoodRated by Guests
363Reviews
What to expect
Pros
- 🌟Exceptional customer service and hospitality from staff
- 🛏️Comfortable beds for a good night's sleep
- 🍽️Great variety and quality of food in the breakfast buffet
- 🏞️Beautiful garden and courtyard area for relaxation
- 🍷Welcome package with personalized touches like wine and chocolates
- 👩👧👦Friendly and welcoming towards families and solo travelers
- 🎉Efficient check-in and check-out process
- 🏊♂️Availability of swimming pool for relaxation and recreation
- 🍹Refreshing drinks offered upon arrival
- 🤝Quick resolution of issues and responsive staff
Cons
- 💸High pricing compared to similar hotels in the area
- 🔇Disturbance from loud noises of nearby nightclubs
- 🚿Issues with shower gel quality and bathroom amenities
- 📶Occasional slow and unreliable WiFi connection
- 🏢Lack of a pool in the hotel premises
- 🎵Noise disturbances from parties or live entertainment events
- 🚪Missing room amenities like a fridge or robe
- 💼More geared towards business travelers than leisure guests
- 🚷Smoking restrictions and limited designated smoking areas
- 💤Uncomfortable mattresses and room noise issues
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, Chinese [Mandarin], French, Portuguese, Italian, Russian
Set in a prime location of Kampala, Protea Hotel Kampala puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including 24-hour room service, Wi-Fi in public areas, valet parking, newspapers, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, wake-up service, desk, in room safe. Access to the hotel's fitness center will further enhance your satisfying stay. Protea Hotel Kampala is an excellent choice from which to explore Kampala or to simply relax and rejuvenate.
Where you'll be sleeping
25 m²
Guest room, 1 Queen, City view
1 queen bed
25 m²
Guest Room, 1 Queen, Garden View, Balcony
1 queen bed
Queen Room with Garden View
25 m²
Executive Suite, 1 King, Courtyard view, Corner room
1 king bed
25 m²
Smaller Suite, 1 King, City view
1 king bed
25 m²
Junior Suite, 1 King, Balcony
1 king bed
Queen Room with Garden View
Junior Suite
1 king bed
Executive Suite
1 king bed
Room Assigned on Arrival
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