Lobby
Lobby
Entrance
Lobby
Standard Double Room
Standard Twin Room
Food and beverages
Food and beverages
Standard Double Room
Food and beverages
Standard Twin Room
Food and beverages
Superior Double Room
Superior Double Room
Meeting room / ballrooms
Restaurant
Bathroom
Restaurant
Restaurant
Bathroom
Restaurant
Meeting room / ballrooms
Restaurant
Sauna
Meeting room / ballrooms
Restaurant
Restaurant
Food and beverages
Balcony/terrace
Balcony/terrace

Sonesta Hotel Ibague

Ibagué, Colombia

Carrera 8 # 57-57 Centro comercial Acqua, 730007

8.8Rating
ExcellentRated by Guests
117Reviews

What to expect

Pros

  • 🌟Outstanding service from staff
  • 🏊Great pool facilities
  • 🍳Delicious breakfast options
  • 👍Friendly and attentive staff
  • 🛏️Comfortable and clean rooms
  • 🍽️Varied menu with good portion sizes
  • 🏙️Convenient location near amenities
  • 🛍️Located inside a shopping center
  • 🤝Excellent customer service
  • 💰Good value for the services provided

Cons

  • 🧼Pool area disorganized and run down
  • 🗣️Lack of English speakers for a 5-star hotel
  • 💸Expensive pricing for some services
  • 🍴Slow service in the restaurant
  • 🌬️Inadequate AC cooling in some rooms
  • 🍹Issues with overbilling and customer service
  • 🛎️Unorganized front desk service
  • 🚗Terrible location with noise disturbances
  • 🗺️Lack of English language proficiency among staff
  • 🤷‍♂️Rudeness from certain hotel staff members

What this place has to offer

Things to do and ways to relaxMassage, Sauna, Spa, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenSpanish

Sonesta Hotel Ibagué is a popular choice amongst travelers in Ibague, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Sonesta Hotel Ibagué. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find cleaning products, linens, towels, closet, air conditioning. The property offers various recreational opportunities. Discover all Ibague has to offer by making Sonesta Hotel Ibagué your base.

Where you'll be sleeping

Standard Double Room image 1
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28 m²

Standard Double Room

1 queen bed

Superior Double Room image 1
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28 m²

Superior Double Room

1 queen bed

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31 m²

Standard Twin Room

2 queen beds

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28 m²

Business King Room

1 king bed

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Standard Queen Room Non Smoking

1 king bed

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25 m²

Standard Two Double Room

2 double beds

Room standard

Room Assigned on Arrival

Standard Room (No Window,Area:25)

SINGLE ROOM (KING SIZE) STANDARD

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying