The Crystal Resort Sun Moon Lake
8.3Rating
ExcellentRated by Guests
116Reviews
What to expect
Pros
- 🌟Great location and view
- 👨👩👧👦Accommodating for families
- 🍳Excellent breakfast options
- 🏞️Wonderful views of Sun Moon Lake
- 🛥️Convenient for water sports activities
- 🛌Comfortable and spacious rooms
- 🍽️Endless food options nearby
- 👍Friendly and helpful staff
- 🌆Modern decor and boutique feel
- 🥇Exceptional service quality
Cons
- 🏚️Older facilities in need of renovation
- 🧹Rooms with musty smell and stains
- 🦟Presence of insects like cockroaches
- 🔇Lack of entertainment amenities
- 🌡️Issues with air conditioning system
- 💰Overcharging or billing discrepancies
- 👎Inconvenient room features like small balconies
- 🔌Lack of appropriate power sockets
- 💔Disappointing customer service experiences
- 🚫Misleading room appearances compared to pictures
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Ideally located in the prime touristic area of Sun Moon Lake, The Crystal Resort Sun Moon Lake promises a relaxing and wonderful visit. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including free Wi-Fi in all rooms, laundromat, 24-hour front desk, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center will further enhance your satisfying stay. No matter what your reasons are for visiting Nantou, The Crystal Resort Sun Moon Lake will make you feel instantly at home.
Where you'll be sleeping
73 m²
Lake Suite
1 king bed
40 m²
Moon Room
1 double bed or 2 single beds
50 m²
Sun Room
2 double beds
33 m²
Dawn Room
1 double bed or 2 single beds
49 m²
Quad Deluxe
2 double beds
Moon Double Room(lake view)
1 king bed
33 m²
Dawn Double Room(no view)
1 king bed
49 m²
Vip Sun Room
2 double beds
73 m²
Vip Lake Room
1 king bed
39 m²
Vip Moon Room
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.