Exterior view
Exterior view
Lobby
Entrance
Lobby
Lobby
Lobby
Swimming pool
Swimming pool
Restaurant
Restaurant
Bar/lounge
Meeting room / ballrooms
Bathroom
Restaurant
Bathroom
Facilities
Food and beverages
Food and beverages
Restaurant

The Urban Hotel Ndola

7.2Rating
Very GoodRated by Guests
167Reviews

What to expect

Pros

  • 🌿Serene environment and green surroundings
  • 🍳Great variety on the breakfast menu
  • 🏨Convenient location directly opposite a mall
  • 🤝Friendly and helpful staff
  • 🛏️Comfortable beds and basic amenities in rooms
  • 🍹Refreshing cocktails at the poolside bar
  • 🏊Availability of a swimming pool for guests
  • 🛠️Ongoing renovations for improved facilities
  • 🏙️Convenient location near key areas in Ndola
  • 🍽️Good food options and service at the restaurant

Cons

  • Long wait times for room service and check-in
  • 🔌Issues with open electrical wiring and maintenance delays
  • 🚿Inadequate water supply and delayed restoration
  • 📽️Faulty conference room equipment affecting business meetings
  • 🦟Mosquito netting allowing light to disrupt sleep
  • 🍲Inconsistent food quality and variety
  • 🛎️Lack of prompt room service and staff courtesy
  • 💡Poor lighting and peeling floors in room interiors
  • 📱Weak WiFi signal in certain room areas
  • 🔊Noise disturbances affecting room tranquility

What this place has to offer

Things to do and ways to relaxKaraoke, On-site entertainment
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

The Urban Hotel Ndola is conveniently located in the popular Ndola area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at The Urban Hotel Ndola. Flat screen television, clothes rack, linens, towels, air conditioning can be found in selected guestrooms. The property offers various recreational opportunities. Discover all Ndola has to offer by making The Urban Hotel Ndola your base.

Where you'll be sleeping

Suite image 1

Suite

1 queen bed

Standard Corner Double Room image 1

Standard Corner Double Room

1 queen bed

Room Assigned on Arrival image 1

Room Assigned on Arrival

Room - Disabled Adapted image 1

Room - Disabled Adapted

DELUXE 2 BEDS 2 TWIN BEDS image 1

DELUXE 2 BEDS 2 TWIN BEDS

Double Room - Disability Access image 1
Double Room - Disability Access image 2
Double Room - Disability Access image 3
Double Room - Disability Access image 4
Double Room - Disability Access image 5
Double Room - Disability Access image 6
Double Room - Disability Access image 7
35 m²

Double Room - Disability Access

1 queen bed

Double Room image 1
Double Room image 2
Double Room image 3
Double Room image 4
Double Room image 5
30 m²

Double Room

1 queen bed

Double Room with Patio image 1
Double Room with Patio image 2
Double Room with Patio image 3
32 m²

Double Room with Patio

1 queen bed

Double or Twin Room image 1
Double or Twin Room image 2
Double or Twin Room image 3
35 m²

Double or Twin Room

2 single beds

Double Room (2 Adults + 1 Child) image 1
Double Room (2 Adults + 1 Child) image 2
Double Room (2 Adults + 1 Child) image 3
35 m²

Double Room (2 Adults + 1 Child)

1 queen bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying