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Casa del Alma Hotel Boutique & Spa

San Cristobal De Las Casas, Mexico

9.1Rating
ExceptionalRated by Guests
285Reviews

What to expect

Pros

  • 🌟Excellent service provided by friendly staff
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🍽️Delicious food served at the hotel's restaurant
  • 🏨Well-located in the heart of the city, close to attractions
  • 🎁Special touches like room decorations for special occasions
  • 🔔Prompt and attentive assistance with tour bookings
  • 🍸Warm welcome with complimentary cocktails
  • 💆Relaxing spa services available on-site
  • 🍳Delicious and varied breakfast options
  • 🏞️Beautiful views from room balconies

Cons

  • 💸Overpriced tours and transfer services compared to local agencies
  • 🚿Issues with shower drainage causing water accumulation in the bathroom
  • 🛎️Language barrier with some staff members not fluent in English
  • 🌮High prices at the hotel's restaurant
  • 🛌Variability in room assignments not meeting the booked room type
  • 🔇Noise disturbances from nearby celebrations or events
  • 🍹Slow service at the hotel's restaurant
  • 🚪Maintenance issues like a sliding door gap or stained furniture
  • 🔍Lack of clarity in pricing for additional services like massages
  • 🕰️Limited communication in English with hotel workers

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Casa del Alma Hotel Boutique & Spa is a popular choice amongst travelers in San Cristobal De Las Casas, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour front desk, express check-in/check-out, luggage storage, room service, meeting facilities are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, desk, mini bar, balcony/terrace, alarm clock. Entertain the hotel's recreational facilities, including fitness center, sauna, spa, massage. Discover all San Cristobal De Las Casas has to offer by making Casa del Alma Hotel Boutique & Spa your base.

Where you'll be sleeping

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62 m²

Junior Suite

1 king bed

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75 m²

Master Suite

1 king bed

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42 m²

Suite with Two Double Beds

2 double beds

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42 m²

Suite

1 king bed

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Room Assigned on Arrival

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Suite - 2 Bedrooms

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Quadruple Suite

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Deluxe Room

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Suite Single Room

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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Casa del Alma Hotel Boutique & SpaSan Cristobal De Las Casas, Mexico

Where you'll be staying