Hotel Universal Terme
8.3Rating
ExcellentRated by Guests
691Reviews
What to expect
Pros
- 🏊Access to thermal pools
- 🍽️Excellent dining options
- 🏨Central location of the hotel
- 🛌Comfortable and spacious rooms
- 🍳Varied and abundant breakfast choices
- 😊Friendly and professional staff
- 🛁Great spa facilities
- 💰Good value for the services offered
- 🍷Quality and delicious cuisine
- 🎉Organized enjoyable activities for guests
Cons
- 👖Strict dress code enforcement during meals
- 🔑Lack of electronic safety boxes in rooms
- 🦟Mosquitoes in the room
- 🧻Sanitary facilities in the bathroom need improvement
- 📱Staff distracted by personal phones
- 🧴Charging for bathrobes unless staying for 3 days
- 🛏️Bed comfort could be better
- 🧹Rooms needing better cleaning maintenance
- 🍴Dinner quality not meeting expectations
- 💡Room details and maintenance could be improved
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Game room, Hot tub, Massage, On-site entertainment, Sauna, Solarium, Spa
Services and conveniencesConcierge, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Italian
Hotel Universal Terme is conveniently located in the popular Town Center area. The hotel has everything you need for a comfortable stay. 24-hour front desk, luggage storage, room service, airport transfer, meeting facilities are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, mini bar, balcony/terrace, telephone, television LCD/plasma screen. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Universal Terme.
Where you'll be sleeping
40 m²
Suite
1 sofa bed and 1 king bed
19 m²
Deluxe Double Room
1 queen bed or 2 single beds
Classic Double or Twin Room
2 single beds or 1 king bed
20 m²
Classic Triple Room
1 single bed and 1 queen bed
12 m²
Standard Room
12 m²
Classic Single Room
1 single bed & 1 single bed
19 m²
Deluxe Room
Standard Single Room
1 single bed
18 m²
Standard Double Room
2 single beds or 1 double bed
12 m²
Classic Single Room
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