Hotel Universel, Centre de congres Riviere-du-Loup
7.6Rating
Very GoodRated by Guests
1,393Reviews
What to expect
Pros
- 🌟Clean, comfortable, and modern rooms
- 🐱Convenient exterior access for guests with pets
- 🛏️Comfortable beds and rooms
- 🏊Great pool facilities for kids
- 🍽️Good on-site restaurant with quality food
- 🚗Easy access from the highway with electric car chargers
- 👍Helpful and cheerful restaurant staff
- 🍹Nice poolside atmosphere for relaxation
- 🍴Delightful dining experience
- 🍔Variety of food and drinks offered at the restaurant
Cons
- 🕶️Unwelcoming front receptionist
- 🏊♂️Disappointing pool facilities and temperature
- 🔥Hot tub not hot enough
- 🙁Intrusive noise from the pool area
- 💤Noisy environment affecting sleep quality
- 🤷♂️Unresponsive to room change requests
- 🚫Too many new rules affecting the experience
- 🌡️Inconsistent water temperatures in the pool
- 🥶Cold hot tub and pool areas
- 🛌Uncomfortable and noisy beds
What this place has to offer
Things to do and ways to relaxFitness center, Massage, On-site entertainment
Services and conveniencesContactless check-in/out, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French
Ideally located in the prime touristic area of Riviere-Du-Loup, Hôtel Universel, Centre de congrès Rivière-du-Loup promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, meeting facilities, business center. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, soundproofing, alarm clock. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, indoor pool, spa. Discover all Riviere-Du-Loup (QC) has to offer by making Hôtel Universel, Centre de congrès Rivière-du-Loup your base.
Where you'll be sleeping
28 m²
Classic Queen Room with Two Queen Beds
2 queen beds
28 m²
Classic King Room
1 king bed and 1 futon
29 m²
Standard Room, 2 Queen Beds (Excellence)
2 double beds
30 m²
Premium Triple Room
1 queen bed and 1 double bed
28 m²
Superior Room
30 m²
Superior Queen Room with Two Queen Beds
2 queen beds
28 m²
Double Room with Pool View
2 double beds
Exclusive Room, Refrigerator & Microwave
28 m²
Superior Queen Room
1 queen bed and 1 sofa bed
30 m²
Exclusive Room, Refrigerator&Microwave
1 single bed and 1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.